SLS FAQs
Find out how to get help with SLS, including who to contact for password resets, account issues, and lesson queries during and outside school hours.
SLS
SLS Support for Home-based Learning (HBL)
School Operating Hours
During school operating hours, students should contact the School-based Helpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts, as well as queries about lesson assignments.
School-based Helpline: 65618837 (Mdm Ezzah / ICT Manager or Mr Shahreen/ICT Associate)
Mondays - Fridays: 8:00 am - 4:00 pm
For other matters, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.
Non-School Operating Hours
Students can only contact the SLS Helpdesk outside the school operating hours.
SLS Helpdesk: 6702 6513
Mondays - Fridays: 4:00 pm - 9:00 pm
Saturdays: 9:00 am - 9:00 pm
*Closed on Sundays & Public Holidays
Alternatively, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com.
When emailing the SLS Helpdesk, they should include their full name, name of school and form class.